SHOPPING INFORMATION
For local orders, items will be sent by Qexpress and shipping is $4.30. Free local shipping for orders above $150.
For international orders to Malaysia, shipping fee is $8. International shipping to Asia, shipping fee is $15 and to the rest of the world, shipping fee is $20. Free international shipping for orders above $250.
For local mail, it usually takes around 2 to 5 working days.
For international mail, please use the tracking number provided.
Upon receiving your order, all items will be hand made from scratch and takes 15 to 20 working days to be completed (excluding delivery). The lead time might be longer if the order includes harness, has many items or during a sale.
If you are need your item urgently, you can choose to get “Expedite My Order”.
PAYMENT INFORMATION
We accept credit card payments, Google Pay and PayNow/ PayLah(Local SG payment)/ Grab Pay (SG and MY)
No, items sold are non-refundable. Please check “Returns and Warranty” for more information.
Please check the “Sizing Guide” prior to ordering your collars and harnesses. If your item doesn’t fit, please drop us a DM on Instagram or send us an email. We will try to help if we can and it might incur a fee. You will also need to pay for shipping fees for both ways. Kindly clean your item(s) before sending it back to us for alteration.
All prices listed are in Singapore Dollars.